Telecom & Utilities — IBU Consulting

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Telecom & Utilities

Network modernisation and smart infrastructure for connected enterprises

IBU Consulting partners with telecommunications operators, broadband providers, energy distributors and water utilities to modernise legacy infrastructure, accelerate 5G and fibre rollout, and deliver intelligent grid and network management platforms.

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Overview

The Sector Challenge

Telecoms and utilities organisations are navigating simultaneous pressures: ageing infrastructure, rising customer expectations, regulatory mandates for net zero, and the race to deploy 5G, fibre and smart grid technologies. IBU Consulting brings deep domain expertise across OSS/BSS transformation, network operations, smart metering, and digital customer experience — helping operators and utilities providers reduce costs, improve reliability and unlock new revenue streams.

Key Challenges

What We Solve

  • Legacy OSS/BSS modernisation and cloud migration
  • 5G and fibre network rollout programme delivery
  • Smart grid and advanced metering infrastructure (AMI)
  • Real-time network operations and fault management
  • Customer experience transformation and self-service
  • Regulatory compliance (Ofcom, Ofgem, NIS2)
  • Net zero and sustainability reporting
  • Field workforce management and scheduling
What We Do

Our Capabilities in Telecom & Utilities

01OSS/BSS Transformation & Cloud Migration
025G & Fibre Rollout Programme Management
03Smart Grid & AMI Implementation
04Network Operations Centre (NOC) Modernisation
05Digital Customer Experience Platforms
06Field Service Management Systems
07IoT & Sensor Data Analytics
08AI-Powered Network Fault Prediction
09Regulatory Compliance & Reporting
10Sustainability & Net Zero Analytics
Value Delivered

Business Outcomes

Network Reliability

AI-driven fault prediction and automated remediation reduce unplanned outages and mean time to repair.

Faster Rollout

Agile programme delivery frameworks accelerate 5G, fibre and smart meter deployment at scale.

Reduced OpEx

OSS/BSS consolidation and cloud migration cut operational costs and eliminate legacy maintenance overhead.

Customer Satisfaction

Self-service portals, proactive notifications and AI-assisted support reduce churn and improve NPS.

Regulatory Readiness

Built-in compliance frameworks ensure Ofcom, Ofgem and NIS2 obligations are met continuously.

Sustainability Targets

Smart grid analytics and carbon reporting tools support net zero commitments and Scope 3 disclosure.

Case Studies

Client Impact

01

OSS/BSS Cloud Migration

Migrated a Tier 1 UK telecoms operator from on-premise OSS/BSS to a cloud-native stack, reducing provisioning time by 60%.

02

Smart Meter Rollout

Delivered programme management and integration for a 2.4 million smart meter deployment for a major energy distributor.

03

5G Core Integration

Integrated 5G standalone core with legacy 4G infrastructure for a European mobile network operator, enabling network slicing for enterprise clients.

04

Digital Self-Service Portal

Built an omnichannel self-service platform for a broadband provider, reducing call centre volume by 34% within six months.

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