Insurance — IBU

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Insurance

Policy, claims and distribution technology for modern insurers

IBU partners with general insurers, life and pensions providers, Lloyd's syndicates and MGAs to modernise policy administration, automate claims, integrate insurtech partners, and meet Solvency II and FCA obligations — accelerating digital transformation without disrupting underwriting operations.

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Overview

The Sector Challenge

Insurers face a perfect storm of legacy system debt, rising claims costs, insurtech disruption and intensifying regulation. IBU brings certified Guidewire delivery capability, deep Solvency II expertise, and proven experience across the full insurance value chain — from product design and underwriting through to claims settlement and reinsurance — helping carriers transform at pace while maintaining operational stability.

Key Challenges

What We Solve

  • Policy administration system modernisation and Guidewire implementation
  • Claims automation and straight-through processing
  • Solvency II and IFRS 17 regulatory reporting
  • Insurtech and embedded insurance integration
  • Fraud detection and claims leakage prevention
  • Digital distribution and broker portal development
  • Underwriting workbench and pricing model modernisation
  • Reinsurance bordereau and cession management
  • Customer self-service and digital claims FNOL
  • ESG and climate risk modelling for underwriting
What We Do

Our Capabilities in Insurance

01Guidewire PolicyCenter, BillingCenter & ClaimCenter
02Policy Administration System Modernisation
03Claims Automation & STP
04Solvency II & IFRS 17 Compliance
05Insurtech & Open Insurance Integration
06AI Fraud Detection & Claims Leakage Prevention
07Digital Distribution & Broker Portals
08Underwriting Workbench & Pricing Platforms
09Reinsurance & Bordereau Management
10Customer Self-Service & Digital FNOL
11Telematics & Usage-Based Insurance Platforms
12ESG & Climate Risk Underwriting Analytics
Value Delivered

Business Outcomes

Guidewire Excellence

Certified Guidewire delivery teams accelerate PolicyCenter and ClaimCenter implementations with lower defect rates and faster go-live.

Claims Efficiency

Automated triage and STP reduce average claims handling time and cost while improving customer satisfaction.

Regulatory Compliance

Pre-built Solvency II and IFRS 17 reporting accelerators reduce actuarial and finance team burden.

Fraud Reduction

AI-powered fraud scoring at FNOL and during claims processing reduces leakage and improves combined ratio.

Distribution Agility

API-first broker portals and embedded insurance integrations open new distribution channels rapidly.

Underwriting Precision

Modern pricing workbenches and alternative data integration improve risk selection and loss ratios.

Case Studies

Client Impact

01

Guidewire ClaimCenter Upgrade

Upgraded and extended Guidewire ClaimCenter for a Lloyd's syndicate, integrating AI-assisted triage and reducing average claims cycle time by 28%.

02

Policy Admin Modernisation

Replaced a 25-year-old policy administration system for a UK general insurer, migrating 4 million policies to a cloud-native platform over 18 months.

03

Digital FNOL Platform

Deployed a mobile-first digital FNOL and self-service claims portal for a motor insurer, achieving 65% digital claims submission within three months.

04

Solvency II Reporting

Automated Solvency II Pillar 3 reporting for a life insurer, reducing quarterly reporting cycle from 6 weeks to 8 days.

Ready to transform your insurance operations?

Speak with an IBU specialist who understands your sector's unique pressures and opportunities.

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